Artemis Adolescent Healing Center provides licensed residential treatment in Surprise for teens ages 12–17. Teens live at the program with 24/7 staff supervision and individualized care for mental health, substance use, or both.
Call Admissions to talk through your teen’s needs and ask about placement in Surprise. Our team is available 24/7 at (520) 614-8647.
Talk with Admissions about Surprise residential care
What to ask when you call
Tell us you’re asking about residential care in Surprise. We’ll talk about what’s happening, any recent care and what your teen needs.
A free pre-screening and clinical assessment help guide the next step. If residential care may be a fit, Admissions will explain availability and the steps before admission.
Placement
Could Surprise be a fit for my teen?
What should we expect from screening, availability and arrival planning?
Insurance and costs
Can you check our plan for residential care in Surprise?
Does it require authorization, and what costs should our family plan for?
Family participation
How can caregivers stay involved in treatment?
What should we know about planned visits, calls and family therapy in person or by video?
School and next steps
What does school look like during residential care?
How will we plan for our teen’s return home and continued care?
For the first call, have your insurance card, a list of medications and any recent treatment or discharge recommendations handy.
You can also tell us what has helped your teen so far and what has become difficult at home or school. This gives the team a useful starting point for understanding your family’s needs.
What residential care looks like
Residential treatment gives teens a place to live while they receive structured support. Our team builds a plan around your teen’s assessment, needs and goals.
Each home has 10 beds, with staff support throughout the day and awake staff overnight. A typical stay is 60–90 days, with progress and next steps reviewed throughout treatment.
- Individual therapy twice weekly, group therapy and weekly family therapy
- Psychiatric care and medication support when clinically appropriate
- Skills practice for managing emotions, stress and substance use triggers
- School, expressive arts, movement and everyday routines within the treatment plan
- A plan for continued care and returning to daily life
Artemis’s Surprise residential program is licensed by the Arizona Department of Health Services and accredited by The Joint Commission. Families can consult the official Arizona licensing lookup and The Joint Commission’s organization record.
Explore our teen residential program or compare levels of care to understand how residential treatment fits within the broader care options.
Finding the right level of care
Families often ask about residential care when outpatient support hasn’t been enough or when a teen needs more structured care after a hospital stay. A clinical assessment helps determine the right level of care.
If medical detox is needed, Artemis helps coordinate care with a partner facility before residential admission is considered. Admissions can talk through your teen’s current needs and the next step.
Emergency and crisis support
If your teen is in immediate danger or needs emergency medical care, call 911.
For suicide or emotional crisis support, call 988 or text 988.
Visits, school and returning home
Families stay involved during treatment and help plan for the transition home. The team works with your family to identify helpful caregivers and practical goals.
Before admission, ask what participation will look like for your family. Caregivers can take part in family therapy in person or by video, with arrangements guided by your teen’s treatment plan.
Visits and family therapy
Weekly family therapy creates time to work on communication, relationships and support at home.
Ask your team about planned visits, calls and which caregivers will participate. Family sessions can be offered in person or by video.
School coordination
Residential clients have three hours of Ombudsman virtual school each weekday.
The Family Advocate helps coordinate enrollment and communication with your teen’s home school as you plan for treatment and the return home.
Care after residential treatment
Before discharge, the team helps plan next steps around your teen’s progress and needs.
That can include PHP, IOP or outpatient appointments, along with family and school support.
Support for caregivers
PILLARS is available to all caregivers. Our family-support resources can help you prepare for your role in recovery.
Parents can choose follow-up outreach after care, typically by phone, with text or email available if preferred.
Talk through insurance and next steps
Ask Admissions to confirm your benefits for Surprise residential care and discuss authorization requirements, estimated out-of-pocket costs and self-pay options.
Have your insurance card handy when you call, or let us know if you’re exploring self-pay. Our team can help you understand the next step before you plan arrival.
Get help planning your teen’s next step
Frequently asked questions
Is residential treatment provided in Surprise?
Yes. Artemis provides licensed residential care in Surprise for teens ages 12–17.
Admissions can discuss clinical fit and availability, then share arrival instructions directly with your family during intake.
How long will my teen stay?
A typical residential stay at Artemis is 60–90 days. The treatment plan is individualized around your teen’s needs, progress and goals.
The team reviews progress and plans for continued care with your teen and family throughout the stay.
Can parents and caregivers visit?
Caregivers can stay involved through planned visits, calls and weekly family therapy. The team reviews arrangements with your family during admission.
Helpful caregivers can participate in family therapy in person or by video. Ask the team how to arrange participation for your family.
Can my teen continue school?
Residential clients participate in three hours of Ombudsman virtual school each weekday.
The Family Advocate coordinates enrollment and communication with your teen’s home school to support planning during care and the transition home.
How can I find out what my plan covers?
Call Admissions at (520) 614-8647 with your insurance card available. Ask the team to confirm benefits for the Surprise program and explain any authorization requirements.
Admissions can also discuss estimated costs and self-pay options.
References
- American Academy of Child and Adolescent Psychiatry. Residential Treatment Programs.
- National Institute of Mental Health. Finding Help for Co-Occurring Substance Use and Mental Disorders.
- Arizona Department of Health Services. AZ Care Check licensing lookup.
- The Joint Commission. Organization accreditation record.
